For three years in a row, LSME has performed exceptionally well in the National Student Survey (NSS). This year’s results in particular, a remarkable improvement on previous years, would see the institution climb up the NSS league tables if we were duly represented as such. Conducted earlier in the year, students were asked various questions about their student experience, including teaching, learning resources, assessment and feedback, learning community, student voice, and their overall satisfaction. The response rate for this year’s survey was 97.5%, the highest on record in the last three years. Students are asked to rate the extent to which they agree with relevant questions under each categories on a scale of 1 – 5, where 5 denotes definite agreement. The percentage satisfaction is a combination of students who either definitely agree or mostly agree (4 or 5). LSME achieved an overall satisfaction of 97.5% which is approximately 10pp above our benchmark in the NSS 2019 with subject specific satisfaction ranging from 95-100%. The overall satisfaction of our students as well as satisfaction within different categories of questions is generally higher than the national average as shown in the data below (rounded to the nearest whole number):
National Student Survey
NATIONAL STUDENT SURVEY
| Question Categories | LSME-2018 (%) | LSME-2019 (%) | England (Full-time Higher Education) (%) 2019 |
| Teaching on my course | 91 | 97.5 | 84 |
| Learning resources | 86 | 90.5 | 86 |
| Learning opportunities | 91 | 96.4 | 86 |
| Assessment and feedback | 91 | 95.9 | 73 |
| Academic support | 88 | 96.8 | 80 |
| Organisation and management | 84 | 94.9 | 75 |
| Learning community | 90 | 95.6 | 77 |
| Student voice | 88 | 95.4 | 74 |
| Student representation | 71 | 89.6 | 57 |
| Overall Satisfaction | 88 | 97.5 | 83 |
The results of this year’s survey suggests significant gains from the 2018 results in comparison to the English national data and is a testament of our normal practice of building on our strengths and working hard to overcome our weaknesses to foster continuous improvement in every aspect of our provision. As per last year’s survey, a robust term-wise student rep orientation programme was introduced to improve awareness of the extent of the opportunities available to students via their student representation. Academic staff have also worked hard and continuously improved on their practice as per feedback and comments provided by students. The results of the survey give us the opportunity to reflect on our good practice and other areas we could develop in the near future to maintain this level of satisfaction.
The entire staff and students of LSME are proud of this achievement and are looking forward to a future growth and development that is aligned with the existing ethos and culture of mutual respect, transparency, team work and continuous improvement.
You can download the detailed LSME 2019 NSS results from the link below:
https://www.officeforstudents.org.uk/advice-and-guidance/student-information-and-data/national-student-survey-nss/get-the-nss-data/#datafiles.
The National Student Survey (NSS) was conducted early this year. The students were asked various questions about their student experience, including teaching, learning resources, assessment and feedback and their overall satisfaction.
Respondents to the NSS are asked to rate the extent to which they agree with a number of statements on a scale of 1 – 5, where 5 denotes definite agreement. The percentage satisfaction is the percentage of students who either definitely agree or mostly agree (4 or 5).
The ‘percentage agree’ score for Question 27 ‘Overall Satisfaction’ is the measure commonly used in reporting on the NSS. LSME achieved an overall satisfaction of 88% in the 2018 NSS (our benchmarked overall satisfaction was 85%) with subject specific satisfaction ranging from 71-91%. The overall satisfaction of our students as well as satisfaction within different categories of questions is generally higher than the national average as shown in the data below (rounded to the nearest whole number).
| Question Categories | LSME (%) | England (Full-time Higher Education) (%) |
| Teaching on my course | 91 | 84 |
| Learning resources | 86 | 85 |
| Learning opportunities | 91 | 83 |
| Assessment and feedback | 91 | 74 |
| Academic support | 88 | 80 |
| Organisation and management | 84 | 75 |
| Learning community | 90 | 76 |
| Student voice | 88 | 73 |
| Student representation | 71 | 57 |
| Overall Satisfaction | 88 | 83 |
The results of the NSS survey is an accurate representation of the voice of our students and gives us the opportunity to identify our strengths as well as our weaknesses and draw up action plans to address the issues raised by our students. LSME is committed to improving the quality of its provision using feedback from its learners.
You can download the detailed LSME 2018 NSS results from the link below:
https://www.officeforstudents.org.uk/nss2018/NSS2018_summary_data.xlsx
The National Student Survey (NSS) was conducted early this year. The students were asked various questions about their student experience, including teaching, learning resources, assessment and feedback and their overall satisfaction.
Respondents to the NSS are asked to rate the extent to which they agree with a number of statements on a scale of 1 – 5, where 5 denotes definite agreement. The percentage satisfaction is the percentage of students who either definitely agree or mostly agree (4 or 5).
The ‘percentage agree’ score for Question 27 ‘overall satisfaction’ is the measure commonly used in reporting on the NSS.
LSME achieved an overall satisfaction of 91% in the 2017 NSS (our benchmarked overall satisfaction was 88%) with subject specific satisfaction ranging from 73-100%. The overall satisfaction of our students as well as satisfaction within different categories of questions is generally higher than the national average.
A more detailed overall result in comparison to the national average for England is as follows:
| Question Categories | LSME (%) | England (full time Higher Education) (%) |
| Teaching on my course | 92 | 85 |
| Learning resources | 80 | 85 |
| Learning opportunities | 91 | 84 |
| Assessment and feedback | 84 | 73 |
| Academic support | 92 | 80 |
| Organisation and management | 87 | 76 |
| Learning community | 83 | 79 |
| Student voice | 80 | 70 |
| Overall Satisfaction | 91 | 84 |
The results of the NSS survey is an accurate representation of the voice of our students and gives us the opportunity to identify our strengths as well as our weaknesses and draw up action plans to address the issues raised by our students. LSME is committed to improving the quality of its provision using feedback from its learners.
You can download the detailed LSME 2017 NSS results from the link below:
