In accepting the offer of a place on a programme with LSME, you enter into a legally binding contract with the College and agree to be bound by these terms and conditions. This can only be amended by agreement in writing.
The official offer is the letter you have received from us directly. You should read these terms and conditions and other suggestive documents carefully before accepting an offer and again before your registration.
Offer: a conditional or unconditional offer of a place on a College programme of study made to you in writing by the College.
Programme: the College programme on which you have been offered or accepted a place or on which you are registered.
Tuition Fee: is the fee incurred by studying on a Programme for each academic year of study (You will find additional information on fees in condition 4).
2.1 You are required to sign and return the offer letter within 14 days immediately after receiving the offer.
3.1 Given the COVID-19 outbreak, all lessons and student support are being conducted online, and this will continue until we receive further advice from the government for universities and Colleges in the UK. This mode of delivery may continue from September 2020 until further notice. This option will incur an additional cost to prospective students who do not have laptops with a webcam and internet access. It is the responsibility of the student to ensure that this infrastructure is available for their studies if they wish to study via the online sessions.
3.2 There will also be a provision for face-to-face sessions for a limited number of students while maintaining social distancing in the College. This provision is for vulnerable students who are not able to join the online sessions for different reasons including but not limited to students with cognitive disabilities (dyslexia, autism), poor or no internet connection and/or experiencing technical problems due to their vulnerabilities (socially deprived, care leavers and asylum seekers) or their current location. Should the government impose further restrictions such as a complete lockdown, this provision will be terminated immediately.
3.3 Alternative arrangements will be agreed in the case of students who are not able to attend face-to-face or engage in online studies. This will apply to international students who are experiencing internet connectivity problems in their country of origin and are not able to be in the College due to the current closure of airports. One option is to make use of email communication, telephone contact and the use of the VLE. If these arrangements are not suitable for the learner, the last option will be to suggest a deferral until the current situation returns to normal
3.4 Any subsequent changes in the mode of delivery in response to further easing of the restrictions will be communicated to students, providing ample time (at least four weeks notice of change) for arrangements to be made and to make informed decisions about your learning.
3.5 Students who consider any of the current arrangements as unsuitable for them also have the option to defer their Programme until when the situation returns to normality.
3.6 If you accept the Offer, you accept and agree to be bound by and comply with:
5.1 In return for the Tuition Fee, LSME provides you with educational services and facilities to enable you to access the Programme and will give you access to reasonable support to help you learn. You agree to play a full and active role in progressing in your studies and to meet the standards of behaviour and personal responsibility expected of all LSME students.
5.2. Our website, prospectus and printed marketing material provide information on what programmes we offer at the time it was published. These Programmes are subject to review regularly as per the requirement of the awarding organisation. Hence changes may sometimes be necessary, for example, to ensure that the content is current and relevant or as a result of student feedback or external examiner reports. These changes could include a choice of units or modules, changes to timetables and are only made where it considered as necessary to do so or in the best interests of students, but occasionally changes may have to be made for reasons outside of the College’s control. Changes to course content by the awarding organisation will not normally affect you if you are enrolled on an older version of the same Programme.
You agree that LSME may make reasonable changes without giving you notice to ensure you are provided with the best quality of educational experience, including:
In making any such changes, the impact on students will be as minimum as necessary to achieve the required change and will normally notify and/or consult (depending on the nature of the change) affected students in advance.
5.3 If LSME considers a significant change to be necessary for reasons other than those covered in condition 5.2, it will take reasonable steps to obtain your consent (including where you are an applicant who has accepted an offer and may be directly affected by the change) and will inform you if that change is implemented. If you did not consent to the change and the implementation of the change causes you exceptional detriment or hardship the College will work with you to try to reduce the adverse effect on you or find an appropriate solution. If you did not consent to the changes and remain dissatisfied with them, you will be offered the opportunity to withdraw from the Programme and, if required, you will receive reasonable support to transfer to another provider. There may be limits or conditions on any offer made to you.
5.4 If in the rare event where your Programme delivery is disrupted by circumstances beyond our control, the College will provide you with as much notice as practicable and will take all reasonable steps to minimise any resultant disruption, for example by delivering a modified version or offering affected students the chance to move to another Programme or institution. Examples of such circumstances include industrial action by the College or third parties; the unanticipated departure of key members of staff or unavoidable specialist staff absence; acts of terrorism or a security threat; damage or interruption to buildings, facilities or equipment; severe weather conditions or the acts of any governmental, regulatory or local authority.
5.5 If after a review of your Programme and LSME decides to close it permanently for future intakes, it will make sure that appropriate arrangements are in place until current students have completed the Programme and will manage and maintain academic quality and standards and provide appropriate learning opportunities where necessary.
5.6 Very rarely negative changes may sometimes be unavoidable because of unforeseen issues such as student numbers. LSME reserves the right to cease to continue to offer any Programme. For example, advertised courses will only run when LSME is able to enrol a minimum of 15 students per course. The College, however, will seek to minimise the impact of any changes on students and any negative impact on the student experience. For this reason, LSME will provide four weeks’ notice prior to the course start date and fees paid will be refunded in full or you will be offered a provision to select another programme of your choice where the fees paid will be adjusted accordingly.
5.7 You agree that LSME may make such changes without seeking your express consent provided that (i) the student representation has been consulted either directly, or through representation on the Committee (ii) you have been notified of the change before it takes effect.
6.1 LSME will provide equality of treatment for all regardless of gender, age, race, ethnicity, disability, sexual orientation, religion or belief. Students who experience any form of unfair treatment at any stage of their academic journey reserve the right to complain via the College’s complaint procedures.
6.2 LSME will provide a safe and secure physical environment for students studying at the College premises.
6.3 LSME will provide good quality academic support and pastoral care delivered by suitably qualified academic and non-academic personnel to enrich the learning experience of all students.
6.4 LSME will encourage student representation and take reasonable action to ensure that the feedback provided is taken seriously, and reasonable demands are actioned in a timely and appropriate manner.
6.5 Students are allowed to appeal against assessment decisions in accordance with the College’s academic appeal policy and procedures.
6.6 LSME will take all reasonable measures to support and provide services for students with disabilities or other special needs only if the needs are brought to our attention at the right time.
6.7 LSME will protect all the personal information you provide in line with the Data Protection Act. Information kept about you will not be disclosed under any circumstances without your consent, unless required by the regulatory authorities such as the judiciary system or for national statistics (in the case of funded students). See additional information on personal data below.
6.8 LSME will contact you if staff/students have any concerns about your ability to manage your studies and to support and advise you accordingly, referring you to more appropriate support within the College when applicable. In situations where the supporting staff is of the view that you may have a serious mental health issue and your fitness to study is suspect, LSME reserves the right to refer you to your local GP with your consent. If you do not consent to be referred to your local GP, LSME reserves the right to suspend your studies and advise you to see your medical team for further assistance. Your reinstatement will be based on confirmation from your medical team that you are fit to return to College. Please note that the regulatory authorities, including funding authorities (for students on funding), will be informed of your suspension on health grounds.
6.9 LSME will claim the awarding organisation’s transcript and final award for qualified students as soon as due diligence processes have been completed. The timing of the certification is dependent on the awarding organisations.
6.10 The final award is given during the convocation around September of each year. Students will be given the awarding organisation’s transcript of result on request.
6.11 In the case of any delays in receiving certificates, the College will issue interim completion letters to students. This will serve as confirmation of a pending award until the original certificate becomes available.
6.12 LSME will provide general guidance on career development and employability during your period of study. However, finding suitable employment after achieving the qualification is the sole responsibility of the student.
6.13 LSME may invite you to join the College Alumni after completion of your course. If you agree to join the LSME Alumni, your contact details, as well as your destination after leaving the College, will be kept on our database.
6.14 LSME will invite you to take part in the government graduate outcomes survey conducted by the Higher Education Statistical Agency (HESA) about 15 months after your graduation.
By accepting the Offer, you agree that:
Please refer to the privacy notice for further details on how LSME will use your personal information and your rights pertaining to the data stored about you, who to contact, the fee payable for data access request etc.
If you want to complain about your Programme or the facilities and services provided by LSME, you should do so under the Students Complaint Policy and Procedure unless your complaint is about our recruitment or admission process, in which case visit the policies and procedure section and application process of the College website for additional information.
(https://lsme.ac.uk/students/College-policies and https://lsme.ac.uk/admissions/application-process)
No third party has any rights to enforce any of these Terms or any term of your student contract.
Queries relating to these terms and conditions should be sent to:
For General queries or information:
Tel.: +44 (0)208 594 8462 for additional information.
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