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Student Support

Student Support

Prospective and Current Students Information

London School of Management Education (LSME) has overall responsibility for the students in its care and therefore your welfare is of paramount importance to us. In our provision for Student Support, LSME will ensure that:

  • All students have equal opportunities, regardless of their ability, religion, culture, gender, sexual orientation, race, or ethnicity
  • Academic programs and activities provided are appropriate to the learner’s age, and maturity and facilitate the linguistic, social, and cultural development
  • Tolerance, understanding, and positive interactions are encouraged within the student population and between students and staff
  • Students take responsibility for themselves, for others, and for the College environment
  • All precautions are taken to protect students from harm and abuse

General Information for Student Support


The following health information may be relevant for students who are not acquainted with life in the UK.

It is easy to neglect your health as you may be too busy concentrating on your studies and settling into a new environment. Below are a few guidelines to help you stay healthy whilst you are studying at the London School of Management Education (LSME) and what to do if you become ill.

Healthy Eating

Ensure that you eat plenty of the right food in order to keep healthy and warm. Try to include at least one item of food from each of the following groups in your meal:
– Bread, rice, pasta or cereals
– Milk, cheese, yogurt, butter or margarine
– Fresh fruit and vegetables
– Meat, fish, eggs or pulses

The cost of food varies, and street markets are the cheapest place to buy food. Look out for special offers, and try shopping towards the end of the day when shops often sell goods at reduced prices.

Registering with a Doctor

All learners must ensure they maintain an active registration with a GP.


In an emergency/accident, dial 999. You will be asked if you want the fire, police, or ambulance service. You need to give your name, the address of your current location, and describe the emergency. Wait until help arrives. You should only make a 999 call in an emergency.

Other Advice

For further advice on any matter, or if you are worried about anything and need professional guidance, or just someone to talk to in confidence, please see our Student Welfare Officer.

NHS Direct: This is a confidential telephone helpline providing free healthcare advice and information. Their 24-hour helpline is 111 in England.


Enrolment involves your attendance on the start date of your course registering for classes, settling any outstanding fees (for self-funded students), and collecting your course timetables, reading list and assignment submission schedule. It is also an opportunity for you to meet academic and administrative staff, other students, familiarise yourself with the environment, apply for your student discount travel card and many more.


London School of Management Education (LSME) conducts an Induction Ceremony, where newly enrolled students are provided with useful information about their course and the institution. They also use this event as an opportunity for students to meet their colleagues. Students will be given access to the “Programme Handbook” related to their specific courses. Students will be given details on working with LSME academic and admin staff. The student’s role in assessment and responsibility for collecting their own evidence will be made very clear during induction. Students are also offered study skills lessons on plagiarism, academic research, course overview, the Virtual Learning Environment, the Harvard System of Referencing and assignment preparation. Student feedback is obtained at the end of the induction period, and the information derived is used to improve the quality of future inductions.

Study Hours

Students must complete a minimum of 15-21 hours per week. In the event of sickness or if any other significant reason prevents students from attending sessions, the students should email or call their tutor(s) and make arrangements to catch up on what they have missed. This should be followed by documentary evidence e.g. medical evidence from your GP or hospital. Your overall attendance should be 80% and above. Any prolonged absenteeism or erratic attendance will attract attendance warning letters that will be kept on your file. Persistent failure to comply with attendance requirements will be reported to the relevant authorities where applicable.


Our lecture delivery styles are varied and these provide you with the opportunity to ask questions and discuss various view points.


We deliver our courses using our Virtual Learning Environment (VLE):


Tutorials enable you to receive feedback on how your work is progressing. It also gives you an opportunity to discuss with your tutors any problems you encounter with your studies.

Group Learning

Group tutorials, seminars and individual presentations provide opportunity for students to introduce topics and lead discussion. Working in a team is another form of group learning, in which, for example, a small group of students work on a complex problem, or a large group is divided into sub-groups which look at particular aspects of a problem.

Project Work

Project work involves the application of skills, whether by individuals or groups, towards the resolution of realistic problems. You may need to visit external organisations to observe academic developments.


Assessment methods vary according to the purpose of the assessment and the course that is being assessed. Our courses include a substantial proportion of continuous assessment, which means that some or all of the work you do during the course counts towards the final assessment. This helps ensure that your final mark is a fair assessment of your skills and efforts throughout the course.

Support from the Tutors

Your course Tutors will make arrangements to guide or help you with any difficulties you may experience. This support is offered using:

One-to-One Advice

If a student needs one-to-one advice of a non-academic nature and does not want a discussion with the tutor, our Student Welfare Officer from student support services should be contacted.

Personal Tutor

Every student is assigned a Personal Tutor to whom s/he can seek advice on course work, assessment, regulations, or even personal problems. Additional learning /mentoring support is provided by the personal tutors, particularly for students who may be lagging behind in their coursework. Each student has a weekly entitlement for 15 minutes of contact time with their personal tutors.

Career Advice

Students will have access to qualified employability professionals to offer career guidance and advice to students. Course lecturers also offer advice on progression within specific courses to their learners. Our student prospectus and handbooks provide information on progression routes to enable you make the right decisions about your careers before and after enrolment respectively. In addition, specific days are set aside for career workshops to discuss employability skills and employer engagement initiatives. Please visit the VLE and EEH for more information and further guidance on career advice.

Student Placement/Work Experience

Trainee teachers will have to provide evidence of a mandatory 100 teaching practice hours in order to achieve the full qualification. The College is therefore working in partnership with a number of teaching practice locations in London to help students gain subject-specific knowledge and skills through workplace mentoring. Learners are also encouraged to find suitable placement centers in and around London. It could be in the form of an existing part-time teaching role or voluntary work.

Health and Social Care students are also required to complete at least 200 hours of work placement in partial fulfillment of the requirement of the HND and HNC qualifications. Students on the BSc (Hons) Health and Social Care Management (Accelerated Degree) have a mandatory 18 hours a week work placement requirement. Although there is no mandatory requirement for a work placement for the BSc (Hons) Health and Social Care Management (Full degree with or without Foundation year) qualification, students are encouraged to find suitable work placement to supplement their learning in the classroom. A wide range of sectors may be suitable for placement including, GP Surgeries, NHS Hospitals, Child Care Facilities, Residential and Care Homes, Hospices, Private Hospitals, and Social Services. Part-Time Employment or Voluntary Work could count towards placement hours. London School of Management Education (LSME) is working to secure partnerships in these sectors for learners who do not have employment in the health and social care sector. Learners also have the responsibility to secure their own placement centers.

Work placement is not a mandatory requirement for business students, however, it is preferable for learners to apply a theoretical understanding of business concepts in a more practical setting. Learners are therefore advised to seek part-time employment or voluntary work in a suitable sector while studying on the HND/HNC Business course.

Additional Support for Funded Students

The College offers administrative support to students who are financed by the Student Loans Company (SLC). Additional information on finance will be found under student finance.

Support for Personal and Family Issues

LSME offers confidential support to all students who are experiencing personal difficulties relating to their general emotional state, academic pressures, lack of motivation, exam anxieties, family problems, bereavement etc. Counselling sessions in a relaxed environment where students can talk openly about issues affecting them, can be arranged if necessary.

Social Events

Each term, the London School of Management Education (LSME) organizes social events for learners to relax. These events provide a unique opportunity to improve the level of interaction between staff and students and to release some of the stresses associated with their tight academic schedules.

Council Tax

Students with a good attendance record and coursework submission will be provided with all the necessary student support support when they apply for council tax exemption.

Student Representations

At LSME, we value the opinion of our students.  To establish a systematic approach for gaining insights on what students want, each class is encouraged to elect a representative who chairs monthly or term-wise student meetings. Information gathered from these meetings are discussed at the end of term meeting of all academic and non academic staff with student representation. Appropriate requests made by students are taken up by management for future consideration. Students are also encouraged to provide feedback on lecturers, resources and facilities at the end of each term, and feedback on the entire programme at the end of the course. Anonymous suggestions for improvement and other useful comments are also accepted via a suggestion box at the reception.

Please click here for more information on student engagements.

Employability & Enterprise Hub by London School of Management Education

Employability skills make graduates employable. The London School of ‘Management Education’s Employability Hub is geared towards equipping our students with basic employability skills (soft skills) and demonstrating these skills in their applications, interviews, and in the role, they play in the workplace.

The purpose of the Enterprise Hub is to encourage our students/ Alumni to become future entrepreneurs and thereby contribute to the economic wellbeing of the country.

Please click here for more information.


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