Student Contract Terms and Conditions

This document explains the contractual relationship between you and the London School of Management Education and sets out our mutual rights and responsibilities. In accepting the offer of a place on a programme with LSME, you enter into a legally binding contract with the College and agree to be bound by these terms and conditions. This can only be amended by agreement in writing.

The official offer is the letter you have received from us directly. You should read these terms and conditions carefully before accepting an offer and again before your registration. This Contract should be read together with the following documents, which can be found on the college website (https://lsme.ac.uk/college-policies/)

• Programme Specification
• Tuition Fee and Refund Policy and Procedures
• Student Protection Plan
• Complaints Procedure
• Data Protection Policy and Procedures
• Privacy Notice
• Student Transfer Arrangement

Offer: A conditional or unconditional offer of a place on a College programme of study made to you in writing by the College.

Programme: The course programme on which you have been offered or accepted a place or on which you are registered.

Tuition Fee: The fee incurred by studying on a Programme for each academic year of study (You will find additional information on fees in Condition 4).

Academic Year: This means the period of study defined by LSME for a particular programme of study, normally commencing in September (or another published start date) and ending at the completion of the scheduled teaching, assessment and progression activities for that year. The specific dates for each Academic Year are published in the Academic Term Dates on the College website.

Material Information: This means any information about a programme or the services provided by LSME that an average prospective student would reasonably need in order to make an informed decision about accepting an offer or continuing their studies. Material Information includes, but is not limited to:

• the programme title and award;
• awarding organisation
• mode of study;
• programme duration;
• tuition fees and any additional mandatory costs;
• scheduled teaching days and expected attendance requirements;
• principal location(s) of study;
• methods of teaching, learning and assessment;
• professional accreditation (where applicable);
• entry requirements; and
• any other information that could reasonably influence a student’s decision to enrol

Material Change: Means a significant change to the Programme or the educational services provided by LSME that could reasonably influence a student’s decision to accept an offer, continue their studies, or materially affect their ability to complete the Programme. Examples of Material Changes may include:

• changes to the mode of study
• significant changes to the teaching schedule and timetable;
• substantial changes to programme structure or core modules;
• significant reductions in contact hours;
• changes to the principal location of study;
• changes to the programme duration;
• withdrawal of professional accreditation where this formed part of the advertised programme;
• changes to the awarding organisation; or
• closure or discontinuation of the Programme.

Operational Change: Means a reasonable administrative or logistical adjustment that does not materially affect the overall nature, quality, learning outcomes or value of the Programme. These may include changes to teaching rooms, individual lecturers, tutors or Module Leaders, or minor timetable adjustments (such as scheduling a lecture in the afternoon instead of the morning on the same teaching day), and will not normally constitute a Material Change.

Programme Specification: Means the official document published by LSME and approved by the relevant Awarding Organisation that describes the Programme. It sets out the educational aims, intended learning outcomes, programme structure, modules, methods of teaching, learning and assessment, progression requirements, and any professional, statutory or regulatory body requirements applicable to the Programme. The Programme Specification forms part of the information made available to applicants before accepting an offer and may be updated from time to time in accordance with these Terms and Conditions and applicable regulatory requirements.

You are required to sign and return the offer letter within 14 days of receiving the offer.

• Your contract with the College will start after receiving your signed acceptance of the offer and after enrolment / registration on the course.
• You are allowed to cancel this contract at any time within two weeks of entering into a contract and up to two weeks of your Programme start date without giving any reason, as long as you do so in writing to admissions@lsme.ac.uk.

If you accept the Offer, you accept and agree to be bound by and comply with:

• The College Regulations, Rules, Policies and Procedures, and Student Charter, as set out in the General Student Handbook and Programme Handbooks for Students, as well as the College website (https://lsme.ac.uk/college-policies/).
• The Awarding Organisation’s rules and regulations and all amendments thereof.
• Any relevant professional accreditation and/or regulatory body eligibility requirements for your Programme if available.
• Registration on your course on offer on the date stipulated in your offer letter.
• Having a written request to change, defer or withdraw from the course offered to you and an understanding that you cannot do so without a written agreement with LSME.
• A written request for a change in the Programme of study must be made within three weeks of the programme start date. Read the Student Transfer Arrangement for further guidance on how to change your programme of study at any point during your studies with LSME.
• Making the necessary arrangements to commence and continue your studies full-time.
• The commitment to attend all tutorials and lectures as per the timetable and an acceptance that failure to maintain an attendance level at a minimum of 80% could affect your student status, including suspension or termination of your registration with LSME. Any absence should be authorised by LSME, and any suspensions or terminations will be reported to the regulatory authorities.
• The commitment to attend College on the timetabled days of the week for face-to-face or online sessions. The exact days for both day and evening classes may change occasionally, and in such an event, the student will be provided with at least four weeks’ notice to enable planning and scheduling of other responsibilities outside College hours.
• Students on the programmes with work-based components are required to adhere to the arrangement in place for work-based learning.
• Students will be asked to attend extra days to make up for authorised and unauthorised absences to update their attendance records and catch up with their academic work.
• The policy for disciplinary action is to be taken against you for any inappropriate behaviour or misconduct, and this can lead to termination of registration with LSME.
• During term time, students are expected not to travel overseas for a holiday or to attend family functions or cosmetic surgeries, etc. This is because your attendance requirements must be met. You may, however, be authorised to travel in case of emergencies that are evidenced accurately.
• If your Programme requires you to register with a professional, statutory or regulatory body and/or to practice under a licence or to undertake a work placement learning for a specified duration of your course, it is your responsibility to ensure that all necessary declarations (including criminal records, medical conditions, disabilities) are made to the College both during the admissions process and during your period of study and that you comply with all relevant rules and regulations during your studies and on placement.
• You are responsible for paying any associated registration or licence fees and maintaining any licences and registrations with Professional bodies.
• You will be expected to uphold other obligations highlighted in, but not limited to, the following policies:
  • Fitness to Study Policy
  • Acceptable Use of ICT Policy
  • Equality, Diversity & Inclusion Policy
  • Health and Safety Policy
  • Confidentiality & Data Protection Policy
  • Privacy Notice
  • Anti-Harassment and Bullying Policy
  • Safeguarding Policy
  • Prevent Duty Policy & Procedures
  • Sexual Misconduct Policy & Procedure
  • Disciplinary Procedures: Non-Academic Misconduct
  • Freedom of Speech Code of Practice.

These policies are also available on the College Website (https://lsme.ac.uk/college-policies/). Please note that these policies may be amended from time to time, where reasonably necessary, in response to regulatory or legislative changes.

4.1 All programmes that lead to an award incur a tuition fee for each academic year of study, including an academic year repeated with or without attendance, partial supervision, and with or without mitigating circumstances.

4.2 Your Tuition Fee includes tuition and registration charges with the Awarding Organisation. Tuition Fees are set annually, in line with the approved fee rate for our registration status with the Office for Students (OfS) for both local and international students.  They are also set out in the Conditional Offer Letter. Other fees, e.g. repeat study fees, may rise in subsequent years of study.  The cost of day trips and penalties is often payable separately. Further information on other costs which may be applicable to your Programme can be found within the corresponding College policies and procedures, and is outlined below:

4.2.1 If you intend to avail of Government funding (administered by the Student Loans Company), it is your responsibility to check your eligibility with Student Finance England before your enrolment and registration.

4.2.2 A penalty of £50 will be levied on you if you are self-funded and your payment by cheque is not honoured. LSME will terminate the registration if an alternative payment arrangement is not mutually agreed.

4.2.3 You must pay a refundable deposit of £25 if you wish to borrow books from the library. This amount will be repaid at the end of your Programme, after you have returned all books in your possession. If you do not return books within the period they are due, you will be liable to pay a penalty of £5 per day until the book is returned.

4.2.4 Other charges, such as the cost of printing, photocopying, equipment like laptops, calculators, etc., and the cost of excursions, are not included in the Tuition fee and must be paid separately. The cost of services such as printing, photocopying and field trips is variable and will be communicated to the student as it becomes available. Students are expected to purchase their own equipment before the start of their studies.

4.3 When you accept the Offer, you accept that you are responsible for ensuring that you supply the College with full and correct information about who will pay your Tuition Fee. Failure to do so may result in the termination of your admission.

4.4 If an external organisation other than the Student Loan Company is sponsoring you (paying your Tuition Fee), you agree that:

4.4.1 The College may share your personal data, including your academic standing, with your sponsor without seeking further consent. See additional information on personal data in Section 8.

4.4.2 You remain responsible for ensuring your Tuition Fee is paid in full annually.

4.4.3 If your sponsor defaults on any Tuition Fee payment arrangement, all outstanding Tuition Fees will be transferred to your student fee account for immediate payment.

4.5 If you are a self-funded student, you will be expected to make your full tuition fee payment for each year before the study year commences. If you cannot pay this in full, a payment plan may be provided to facilitate instalment-based payments. If a suitable arrangement to pay the Tuition Fee has not been made, or you default on any payment arrangement, your studentship may be terminated until you are able to make the payment. If there are outstanding tuition fee charges at the end of an academic year, you will normally be prevented from registering for the next academic year until those outstanding Tuition Fee charges have been paid or you have agreed on an acceptable arrangement to pay. If you have outstanding Tuition Fees charges with one calendar month remaining before the date of graduation, you will not normally be permitted to attend the graduation ceremony and we will withhold your award certificate until payment is made. Please note that any discounted fees offered will be revoked if you do not adhere to the agreed payment arrangements for a minimum of three consecutive months.

4.6 If there is an outstanding payment other than tuition fees, although you will be allowed to complete your course, you are expected to settle this fee before you arrange to collect your certificate or attend your graduation ceremony.

4.7 If you are a local student funded by the SLC but whose loan does not cover the full cost of tuition, you must pay the remainder of, or the full Tuition Fee, before the start of your course or via an agreed Payment Plan with the College. Please note that non-receipt of the Tuition fee may result in your deregistration from the Programme.

4.8 You will not be charged a Tuition Fee if your registration is declined by LSME or if you fail to register or enrol on your Programme of study, having previously firmly accepted an offer to do so, nor will a Tuition Fee be charged if you leave (suspend or withdraw from) your Programme within the first two weeks of the start date of your course. If you choose to leave or suspend your Programme after two weeks of the start date, including at any time during subsequent academic years, the College will re-calculate the amount of Tuition Fee you will be charged based on the date we are formally notified of your intention to change your registration, but you will have no claim to a refund of Tuition Fee for the period you were registered during that year.

4.9 Your Tuition Fee may increase annually by the rate of inflation and/or at any time to reflect a change in the law or government requirements. The College uses the Consumer Price Index (CPI) as an estimation of inflationary increases, as published by the Office for National Statistics

5.1 In return for the Tuition Fee, LSME provides educational services and facilities to enable you to access the Programme and will give you access to reasonable support to help you learn. You agree to play a full and active role in progressing in your studies and to meet the standards of behaviour and personal responsibility expected of all LSME students.

5.2 Our website, prospectus and printed marketing material provide information on what programmes we offer at the time they were published. These programmes are subject to review regularly as per the requirement of the Awarding Organisation. Hence, changes may sometimes be necessary, for example, to ensure that the content is current and relevant or as a result of student feedback or external examiner reports. These changes could include a choice of units or modules, and changes to timetables and are only made where it is considered necessary to do so or in the best interests of students, but occasionally changes may have to be made for reasons outside of the College’s control. Changes to course content by the Awarding Organisation will not normally affect you if you are enrolled on an older version of the same Programme.

5.3 You agree that LSME may make reasonable changes to ensure you are provided with the best quality of educational experience, including:

5.3.1 Keeping Programme content and delivery up to date and relevant. For example, we may need to make technical adjustments to reflect developments in academic teaching, research and/or professional standards/requirements or to address external examiner or student feedback. We must ensure the curriculum is current and reflects developments in the subject area, and vary the methods of assessment.

5.3.2 Change as a result of a programme review: LSME regularly and formally reviews all of its programmes in line with the Awarding Organisation and regulatory requirements to ensure that the academic standards and quality of learning opportunities of Programmes remain appropriate to the awards to which they lead. Programme reviews may result in changes to a Programme to enhance its quality.

5.3.4 Adhering to external regulation: LSME may amend a Programme to reflect changes in relevant laws or statutory, regulatory requirements and/or how higher education is regulated.

5.4 In making any such changes, the impact on students will be as minimal as necessary to achieve the required change, and we will normally notify and/or consult affected students in advance (depending on the nature of the change).

5.5 If LSME considers a significant or material change to be necessary for reasons other than those covered in conditions 6.3, it will take reasonable steps to obtain your consent (including where you are an applicant who has accepted an offer and may be directly affected by the change) and will inform you if that change is implemented. If you did not consent to the change and the implementation of the change causes you exceptional detriment or hardship, the College will work with you to try to reduce the adverse effect on you or find an appropriate solution. If you did not consent to the changes and remain dissatisfied with them, you will be offered the opportunity to withdraw from the Programme and, if required, you will receive reasonable support to transfer to another provider. There may be limits or conditions on any offer made to you.

5.6 If in the rare event that your Programme delivery is disrupted by circumstances beyond our control, the College will provide you with as much notice as practicable and will take all reasonable steps to minimise any resultant disruption, for example by delivering a modified version or offering affected students the chance to move to another Programme or institution. Examples of such circumstances include industrial action by the College or third parties; the unanticipated departure of key members of staff or unavoidable specialist staff absence; acts of terrorism or a security threat; damage or interruption to buildings, facilities or equipment; severe weather conditions or the acts of any governmental, regulatory or local authority.

5.7 If exceptional circumstances arise that significantly affect the College’s ability to deliver teaching in the usual manner, including but not limited to a pandemic, national or local lockdown, public health emergency, natural disaster, industrial action, or other events beyond the College’s reasonable control, the College will take all reasonable steps to minimise disruption and maintain continuity of education.

5.8 Where appropriate, face-to-face teaching may be temporarily replaced by live online or other alternative methods of delivery. The College will endeavour to ensure that learning outcomes continue to be met and that students receive appropriate academic support throughout any period of disruption.The College will give due consideration to the needs of students with disabilities or other additional support requirements and will make reasonable adjustments where practicable and in accordance with the Equality Act 2010. Where government guidance and operational capacity permit, alternative arrangements may be considered for students who are unable to access online learning. However, the College cannot guarantee the availability of on-campus provision during such exceptional circumstances.

5.9 If, after reviewing your Programme, LSME decides to close it permanently for future intakes, it will ensure that appropriate arrangements are in place until current students have completed it, manage and maintain academic quality and standards, and provide appropriate learning opportunities where necessary

5.10 Very rarely, negative changes may be unavoidable because of unforeseen issues such as student numbers. LSME reserves the right to cease to continue to offer any Programme. For example, advertised courses will only run when LSME can enrol at least 15 students per course. This is because a minimum of 15 students is sufficient to meet the operational cost of running a programme. The College, however, will seek to minimise the impact of any changes on students and any negative impact on the student experience. For this reason, LSME will provide four weeks’ notice before the course start date, and fees paid will be refunded in full, or you will be offered the option to select another programme of your choice, with the fees paid adjusted accordingly.

5.11 You agree that LSME may make such changes as in 6.5 to 6.8 without seeking your express consent, provided (i) the student representation has been consulted either directly or through representation on the Committee and (ii) you have been notified of the change before it takes effect. Nevertheless, LSME will consult affected students directly where reasonably practicable. For more information, please see our Student Protection Plan: https://lsme.ac.uk/admissions/student-protection-plan/

5.12 LSME recognises that Artificial Intelligence (AI) technologies are becoming increasingly integrated into higher education and professional practice. Students may use AI-assisted tools where their use is expressly permitted by the assessment brief or the College’s Academic Integrity Policy. Students remain fully responsible for the originality, accuracy and integrity of all work submitted for assessment, regardless of whether AI tools have been used during its preparation.

5.13 Students must not submit work generated wholly or substantially by Artificial Intelligence as their own unless this has been expressly authorised as part of the assessment requirements. Any use of Artificial Intelligence must comply with the College’s Academic Integrity Policy, Assessment Regulations and any guidance issued by the Awarding Organisation. Failure to comply may constitute academic misconduct and may result in disciplinary action.

6.1 LSME will provide equality of treatment for all regardless of gender, age, race, ethnicity, disability, sexual orientation, gender reassignment, marriage and civil partnership, being pregnant, religion or belief. Students who experience any form of unfair treatment at any stage of their academic journey reserve the right to complain via the College’s complaint procedures.

6.2 LSME will provide a safe and secure physical environment for students studying at the College premises.

6.3 For students availing Government funding, LSME will normally inform the SLC of your attendance at the start of your studies if we are satisfied that you intend to study with us. In the event that your approval with Student Finance is delayed, LSME reserves the right to defer the confirmation of your attendance with the SLC for some time if you have a very poor attendance record and have failed to comply with the College policies on coursework and assignment submission.

6.4 LSME will provide good quality academic support and pastoral care delivered by suitably qualified academic and non-academic personnel to enrich the learning experience of all students.

6.5 LSME will encourage student representation and take reasonable action to ensure that the feedback provided is taken seriously and reasonable demands are actioned promptly and appropriately.

6.6 Students are allowed to appeal against assessment decisions in accordance with the College’s academic appeal policy and procedures.

6.7 LSME will take all reasonable measures to support and provide services for students with disabilities or other special needs only if the needs are brought to our attention at the right time.

6.8 LSME will protect all the personal information you provide in line with the Data Protection regulations. Information kept about you will not be disclosed under any circumstances without your consent unless required by the regulatory authorities, such as the judiciary system or national statistics (in the case of funded students). See additional information on personal data in Section 8.

6.9 LSME will contact you if staff/students have any concerns about your ability to manage your studies and to support and advise you accordingly, referring you for more appropriate support within the College when applicable. In situations where the supporting staff is of the view that you may have a serious mental health issue and your fitness to study is suspect, LSME reserves the right to refer you to your local GP with your consent. If you do not consent to be referred to your local GP, LSME may temporarily suspend studies only where necessary to protect the student’s wellbeing or the safety of others following the Fitness to Study Procedure. Your reinstatement will be based on confirmation from your medical team that you are fit to return to College. Please note that the regulatory authorities, including funding authorities (for students on funding), will be informed of your suspension on health grounds.

6.10 LSME will claim the Awarding Organisation’s transcript and final award for qualified students as soon as due diligence processes have been completed. The timing of the certification is dependent on the Awarding Organisations.

6.11 he final qualification award is issued at the Convocation Ceremony, which takes place annually in September. Graduands will be notified beforehand of when the ceremony will take place. Before the Convocation, we will issue completion letters to students on request.

6.12 In the case of any delays in receiving certificates from the Awarding Organisations, the College will issue interim completion letters to all graduating students during the Convocation. This will serve as confirmation of a pending award until the original certificate becomes available.

6.13 LSME will provide general guidance on career development and employability during your period of study. Students will also have the opportunity to engage with potential employers during career events. However, finding suitable employment after achieving the qualification is the student’s responsibility, although the College can offer guidance and support where necessary via its Alumni network.

6.14 LSME will organise extra-curricular activities, including guest lectures and seminars, special talks and social activities for students during term time. Students will be invited to participate in these events and provide feedback accordingly.

6.15 LSME may invite you to join the College Alumni after completion of your course. If you agree to join the LSME Alumni, your contact details, as well as your destination after leaving the College, will be kept on our database.

6.16 LSME will invite you to participate in the government Graduate Outcomes survey conducted by the Higher Education Statistical Agency (HESA) 15 months after graduation.

By accepting the Offer, you agree that:

• The College can keep personal and sensitive data about you (information) on its systems to fulfil its purpose and to meet its legal obligations to you, funding bodies, and government regulators.
• You will be responsible for accurately maintaining your Information whilst a registered student of the College (e.g. up-to-date and accurate contact information).
• Following graduation, LSME will continue to store your Information (including telephone number, email and postal address data) so that it can share news and updates, promote benefits, services, events and reunions.
• The College can share Information with external agencies such as HESA (Higher Education statistical purposes), OfS (Higher Education funding and governance purposes), the SLC (for Student Finance purposes), UKVI (residency and immigration purposes), the OIA (student complaints and appeals) or local authorities (for Council Tax exemption purposes), provided that information is only shared with central government departments and agencies and devolved administrations to enable them to carry out their statutory functions under the Education Act or other Acts of Parliament;
• If you are required, by virtue of your registration on your Programme, to apply for a DBS (criminal records) check you will provide authorised Admission staff with your DBS Certificate number and agree that this will be deemed to be informed consent for them to receive information in relation to any criminal records.

Please refer to the privacy notice (www.lsme.ac.uk/privacy-notice/) for further details on how LSME will use your personal information and your rights pertaining to the data stored about you, who to contact, the fee payable for data access requests, etc.

• Intellectual Property (“IP”) means any idea, invention, method, discovery, secret process, design, trade or service mark, copyright work (including computer software and all data and other information relating thereto), database rights, trade secret, confidential information, or any similar process, right or information.
• IP you create during your studies or research will normally belong to you unless:
  • You were commissioned by the College to do so as per your studentship with the institution.
  • You generate IP which builds upon an existing IP generated by the College and its partners, in which case you will be required to assign such IP to the College and will be entitled to a share of any revenue generated by that, or
  • You are or were an employee of the College and developed the IP in that capacity.
• If, during the course of your studies, you have access to confidential information belonging to LSME or a third party, you agree that you will only use that confidential information in connection with your studies, and you will not, without the prior consent of the College or the third party to whom it belongs, disclose such confidential information.

9.1 LSME is committed to promoting equality, diversity and inclusion and to providing an environment in which all students are treated fairly, with dignity and respect.

9.2 LSME will comply with its obligations under the Equality Act 2010 and will make reasonable adjustments for students with disabilities or other protected characteristics where required by law.

9.3 Students requiring reasonable adjustments are encouraged to disclose their needs to the College as early as possible and provide any supporting evidence requested so that appropriate support can be considered and implemented in a timely manner.

9.4 LSME will consider all requests for reasonable adjustments on an individual basis, taking account of the student’s needs, professional body requirements (where applicable), academic standards and any legal obligations.

9.5 Nothing in this Agreement affects a student’s rights under the Equality Act 2010.

9.6 Where, after careful consideration and consultation with the student, LSME is unable to implement a requested reasonable adjustment because it would fundamentally alter the nature of the Programme, compromise academic or professional standards, or impose a disproportionate burden on the College, LSME will discuss alternative support options with the student. Where no appropriate solution can reasonably be provided, LSME may, with the student’s agreement, advise or support the student in exploring alternative providers that may be better placed to meet their individual needs.

If you want to complain about your Programme or the facilities and services provided by LSME, you should do so under the Students Complaint Policy and Procedure (https://lsme.ac.uk/college-policies) unless your complaint is about our recruitment or admission process, in which case, you can visit the policies and procedure section and application process of the College website for additional information.

(www.lsme.ac.uk/college-policies and www.lsme.ac.uk/admissions/application-process/).

The policy indicates that you have the right to seek external redress via the Office of the Independent Adjudicators (OIA) or other regulatory bodies. However, this should be done only when you have exhausted all available internal processes.

11.1 Nothing in these Terms and Conditions excludes or limits any statutory rights that students may have under applicable law, including the Consumer Rights Act 2015, the Consumer Protection from Unfair Trading Regulations 2008, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or any other applicable consumer protection legislation.

11.2 Where any provision of these Terms and Conditions conflicts with applicable consumer protection legislation, the relevant legislation shall prevail.

12.1 LSME will communicate important information relating to your studies through your registered College email account and other approved communication systems.

Students are responsible for:

• regularly checking their LSME email account;
• ensuring that their contact details remain accurate and up to date;
• responding promptly to reasonable communications relating to their studies;
• notifying the College of any changes to their personal contact details.

12.2 Communications sent by LSME to a student’s registered College email address shall be regarded as having been received unless the College becomes aware that delivery has failed.

12.3 Failure to read or respond to official communications will not normally constitute grounds for appealing decisions or extending deadlines where reasonable notice has been provided.

Information from the College rules and regulations has been summarised to produce the Learner Code of Conduct. This Code of Conduct is to help you succeed, enjoy your learning experience and make your College a safer place for learning.

You are required to:

• Absence from the College on contact days should be justifiable with tangible evidence, including medical records from your GP / medical personnel in the case of sickness. The College must be informed before class sessions start, and for other absences, the permission of the Tutor must be sought in good time (preferably the day before, unless it is an emergency).
• Attend extra days to make up for lost sessions in the event that an illness or a mitigating situation prevented you from attending all lectures in full.
• Note that classes begin at 9.30 am (day students) and at 5 pm (evening students). Students are expected to arrive on time as persistent lateness may result in intervention. However, should you turn in late for any reason, do report to your class tutor.
• Inform LSME of any changes to your personal details i.e. passport details, residential address, telephone number, mobile number, next of kin, and any significant changes in circumstances/breach/ violation of UK laws (i.e. Police, Immigration, other UK government authorities).
• Inform LSME of any official change of name with evidence of all relevant documentation for our record. This information will be passed on to the Awarding Institution. Kindly note that this process will incur additional charges, which will be covered by the student in question. You are also encouraged to notify Student Finance of your change of name.
• Be aware that planning holidays and travelling abroad during term time is NOT permitted except in the event of emergencies such as family bereavement or serious illness.
• English should normally be used during teaching activities where necessary to support learning and inclusion.
• Use the College computers for study purposes only.
• Follow the College policies, codes of practice and regulations.
• Recognise the needs and rights of others and act with courtesy and consideration towards fellow students, staff and visitors to the College.
• Treat all LSME property with care and help maintain a congenial and clean College environment.
• Respect and show courtesy to all the staff members of LSME. Do not use any abusive language or gestures toward any LSME staff or students.
• Comply fully with statutory obligations and College regulations relating to Health and Safety.
• Make a genuine commitment to study diligently and conscientiously and draw your Tutor/ Teacher’s attention to any difficulties you may have with your learning.
• Complete all coursework, homework and assignments and submit them for assessment by the notified deadline.
• Respond promptly to any reasonable request from staff members of LSME relating to your studies
• Generally participate in and contribute to the good reputation, development and improvement of LSME.
• Switch off mobile phones during class lessons, other learning and assessment environments and in any circumstance in which the work of others might be disturbed.
• Consumption of alcohol during working hours and smoking is strictly prohibited on the College premises.
• Attending classes under the influence of alcohol or any banned substances or illicit drugs is strictly prohibited.
• Remember to bring the equipment you need to your lessons.
• Make sure all your unit or module assignments are your own work. Do not cheat or plagiarise (copy) other people’s work.
• Wear your ID card at all times so that it can be seen, and if requested, hand it to a member of staff for inspection.
• All qualification certificates are normally presented to the students during the convocation ceremony. Students who are unable to attend the ceremony can request their certificates by contacting the admin and collecting them in person or by sending pre-paid self-addressed envelopes for their certificates. LSME will not be liable for missing certificates sent through the post. You can also authorise a third person to collect it on your behalf with an authorisation note and appropriate identification documents.

No third party has any right to enforce any of these Terms or any term of your student contract.