Quality management in education which should be comprehensive and applied to all aspects of the operations of an institution is a dynamic process that evolves over the years and has a decisive influence on individuals, institutions, nations and international bodies. An investment in human resource capacity in quality education is therefore linked to the achievement of overall quality by creating mechanisms for fulfilling expectations of educational institutions and their stakeholders. This conference deliberated on common indicators of good quality education such as the quality of management strategies in ensuring:
The conference also focused on factors affecting compulsory and post-compulsory education (including Management, Teacher Training, Health and Technical Education) such as:
a) Availability of contingency arrangements for mitigating factors such as civil unrest and industrial actions, in order to promote continuity of education;
b) Commitment to Education at the national, institutional and individual (parental in the case of schools) levels.
The following areas of quality management in education were focused upon during the conference: